Terms of Service

Effective Date: October 3, 2026

These Terms of Service ("Terms," "Agreement," or "Terms of Service") govern your access to and use of the website www.hardlineleads.com and the services provided by Hardline Leads ("Hardline Leads," "we," "us," or "our").

By accessing our website, submitting information through our forms, communicating with us, scheduling an appointment, purchasing our services, or otherwise using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Agreement to Terms

By using the Hardline Leads website or services, you confirm that:

You are legally capable of entering into a binding agreement.

You have authority to enter into an agreement on behalf of your business, if applicable.

The information you provide to us is accurate and complete.

You agree to comply with these Terms and all applicable laws and regulations.

You have read and understood our Privacy Policy.

Our Privacy Policy forms part of these Terms and explains how we collect, use, and protect personal information.

2. Description of Services

Hardline Leads provides digital marketing and business automation services primarily for contractors and home-service businesses.

Our services may include our GHL Contractor Package, which may incorporate some or all of the following:

GoHighLevel CRM setup and configuration

Website and landing-page services

Lead capture systems

Marketing automation

Customer relationship management

Appointment scheduling systems

Email marketing

SMS communications

Business communications automation

Lead follow-up systems

Artificial intelligence and automation tools

Reputation and review-related systems

Marketing strategy and implementation

Other digital marketing and automation services agreed upon between Hardline Leads and the customer

The specific services provided to a customer will depend on the package, order, proposal, agreement, or other written arrangement applicable to that customer.

Hardline Leads does not guarantee any particular number of leads, appointments, customers, sales, revenue, return on investment, ranking, advertising performance, or other specific business result unless expressly agreed to in writing.

3. User Responsibilities

When using our website or services, you agree to:

Provide accurate, current, and complete information.

Maintain the confidentiality of any account credentials provided to you.

Use our services only for lawful purposes.

Comply with all applicable federal, state, local, and international laws.

Obtain all necessary permissions and consents before providing personal information belonging to other individuals to Hardline Leads.

Ensure that information, content, customer data, marketing materials, and other materials you provide to us may legally be used for the purposes for which you provide them.

Not interfere with or attempt to compromise our systems, website, communications infrastructure, or security.

Promptly notify us of any unauthorized use of your account or information.

You are responsible for the accuracy and legality of information and materials you provide to Hardline Leads.

4. Acceptable Use

You agree not to use our website, services, communications systems, or technology:

For any unlawful, fraudulent, deceptive, abusive, or malicious purpose.

To violate applicable telecommunications, privacy, advertising, consumer-protection, or marketing laws.

To transmit spam, malware, viruses, or other harmful material.

To harass, threaten, abuse, or impersonate another person or entity.

To collect or process personal information without appropriate authorization or legal basis.

To send SMS or email communications without appropriate consent where consent is legally required.

To circumvent security measures or access systems without authorization.

To interfere with the operation of our website, services, or infrastructure.

To use our services in a manner that could reasonably result in carrier restrictions, account suspension, or legal violations.

We reserve the right to suspend or terminate access to our services where we reasonably believe they are being used in violation of these Terms or applicable law.

5. SMS Messaging Terms

SMS Messaging Program

Hardline Leads may provide SMS messaging as part of its customer communications and service-related systems.

Depending on the consent you provide, messages may include:

Appointment confirmations and reminders

Customer service communications

Service updates

Responses to inquiries

Follow-up communications

Marketing messages, promotions, and offers where you have separately provided appropriate marketing SMS consent

You will only receive SMS messages from Hardline Leads where you have provide